Remote Consultation

Get expert ophthalmology input before you travel — through a written second opinion or a live video consultation with our specialists.

Informed Decisions, From Anywhere

Not sure whether you need surgery, or which procedure is right for you? Our remote consultation service lets you connect with HePing Eye specialists without leaving home. Share your records, ask your questions, and receive a clear, professional assessment to guide your next steps.

Remote consultation is especially valuable for cataract, refractive, retinal, and glaucoma cases where prior imaging and reports can be reviewed in advance.

Request a Remote Consultation

Two Ways to Consult

Choose the format that fits your needs.

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Written Second Opinion

Submit your medical records, imaging, and reports. A specialist reviews them and returns a detailed written assessment and recommendation — ideal for complex or unclear diagnoses.

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Live Video Consultation

Meet a specialist face-to-face over a secure video call, with interpreter support if needed. Ask questions in real time and discuss your treatment options directly.

How to Prepare

Share Your Records

Recent eye exams, prescriptions, OCT/ultrasound reports, and any diagnosis from your local doctor.

Tell Us Your Goals

What symptoms concern you, and what outcome you hope for (e.g., glasses-free vision, clearer sight, preserved function).

Receive Your Assessment

A written report or video consultation with a recommended plan, plus guidance on whether travel is advised.

Start a Remote Consultation